iSERV by ITHENA

Features iSERV by ITHENA

All in one service management application provides various roles of - your customerincluding - service techs, managers, and other team members -  with digital and real-time visibility to the equipment information.  Operators or Tech can log cases andcollaborate with the OEMs service team - all from an integrated, easy to use - mobileapp and a web portal.​It provides the OEM teams the ability to connect, visualize, and act on customer issueswithin the defined Service Level Agreements. Key Features:*Ticket management* Self guidance for troubleshooting* Remote collaboration through AR/VR* Performance monitoringiSERV is a registered trademark owned by ITHENA whose intellectual property is iSERV.